top of page

Safeguarding Policy

Last updated: February 2026

OUR PROMISE

Safeguarding is everyone's job — our team, our partners, and our community.

Every story, coaching session, and online activity at Flaem is designed with safety first.

Got a concern right now? Email us: hello@flaem.co.uk​

​

1. What We're Committed To

​

We built Flaem on one simple promise:

"Every young person deserves a safe, supportive space to learn and grow."

​

Here's how we keep that promise:

  • We protect young people from harm, abuse, and neglect

  • We promote well-being, equality, and inclusion in everything we do

  • We train all staff and coaches in safeguarding

  • We follow UK law — including Keeping Children Safe in Education (2025) and Working Together to Safeguard Children (2023)


FOR YOUNG ADVENTURERS 

Flaem is your safe place to learn and create.

If anyone ever makes you feel uncomfortable, confused, or upset — tell a grown-up you trust or message us.

You will never get in trouble for speaking up.

​

2. Who This Policy Applies To?

 

This policy covers everyone involved with Flaem:

  • All staff, coaches, and volunteers

  • Parents and guardians

  • Partners, suppliers, and third parties working with us
     

3. Who Is Responsible for What?

​

  • Designated Safeguarding Lead (DSL) Oversees all safeguarding. Handles all concerns.

  • Deputy DSL Supports the DSL and covers when they are away.

  • All Staff & Coaches Complete safeguarding training. Report any concerns immediately.

  • Parents & Guardians Monitor their child's activity and discuss online safety regularly.

  • Young People Speak up if something feels wrong or unsafe.

 

Contact our DSL: hello@flaem.co.uk (Subject line: Safeguarding – Confidential)​

 

4. Spotting the Signs of Harm

 

Harm can happen in different ways. The four main types are:

  • Physical abuse — hurting someone's body

  • Emotional abuse — hurting someone's feelings repeatedly

  • Sexual abuse — any sexual contact or behaviour involving a child

  • Neglect — failing to meet a child's basic need

 

Our staff are trained to spot early warning signs — including online grooming, bullying, and exploitation.
If we think a young person is at risk, we follow strict steps. We report to the right authorities — including local safeguarding boards, CEOP, or the police.

FOR YOUNG ADVENTURERS — WATCH OUT ONLINE 
Watch out if someone online:

  • Asks for your photo

  • Asks you to keep secrets

  • Asks you for money

  • If any of this happens — stop straight away. Tell a grown-up or email us immediately.

​​

 

5. How We Keep You Safe Online

​

Our online safety rules include:

​

  • All content is checked before it goes live — no public posting without approval

  • Age-appropriate design and privacy settings throughout the platform

  • Parental oversight required for children under 13

  • Secure hosting and UK GDPR-compliant data protection

  • No direct messaging between young people and staff outside approved, monitored channel

 

We review our safety settings regularly to make sure they're working.

 

6. How We Check Everyone Who Works With Young People

​

All Flaem coaches, mentors, and partners who work with young people must:

  • Pass an enhanced DBS check (where required)

  • Complete safeguarding and child protection training

  • Sign the Flaem Code of Conduct

  • Use only approved platforms — no private contact or social media messages with minors
     

Any concern is reported immediately to our Designated Safeguarding Lead.

 

7. How to Report a Safeguarding Concern

​

Step 1 — Email us: hello@flaem.co.uk Subject: Safeguarding Concern – Confidential

Step 2 — If a child is in immediate danger: Call 999 or contact your local children's services straight away.

Step 3 — Report online grooming or exploitation: Visit www.ceop.police.uk
 

Every report is taken seriously. We respond with care, confidentiality, and urgency.

 

8. How We Handle Safeguarding Records

​

  • We only keep records when it is necessary

  • All data is stored securely

  • We only share information with authorised agencies — and only if a child is at risk

  • We follow UK GDPR and the Data Protection Act 2018

 

For full details, read our Privacy Policy​​

 

9. How We Hire Safely

 

Before anyone works with young people at Flaem, we check that they:

  • Are suitable and qualified for the role

  • Understand our safeguarding expectations

  • Pass all required checks before they begin

 

10. Read These Alongside This Policy

​

This policy works together with our other key documents:

 

11. When Is This Policy Updated?

​

We review this policy every year — or sooner if the law changes.

Next review due: February 2027

 

QUICK SAFETY TIPS FOR PARENTS

  • Talk to your child regularly about what they do online

  • Keep devices in shared spaces where possible

  • Encourage questions — nothing is off-limits

  • Remind them: they will never get in trouble for speaking up

  • Save hello@flaem.co.uk for quick access

​

OUR SAFETY PLEDGE

 

At Flaem, we promise to:

💬 Listen — when you speak up

🛡️ Protect — your information

🚫 Stop — anyone who breaks the rules

💫 Support — you to learn with confidence

bottom of page